Around the world, there is one job that almost every person has at least one to multiple interactions in their life- phone customer service. It is common to hear complaints about waiting long, a representative not listening, not having the problem resolved, or simply getting a 20 minute attitude.
While this happens to even the best of them, these companies have an excellent track record demonstrating the psychological process of customer service involving reflective true listening, real empathy, ability to solve problems quickly and efficiently, asking questions, being assertive, and caring about the customer. Many of them act in a human manner with the interest in finding out the problem and how they can solve it with their knowledge and experience.
Here are a few of my favorites below:
1. Amazon
If you are looking for pure efficiency and lightening fast results then this is the place to come.
www.amazon.com
2. Go Daddy
Go Daddy are the most laid back, friendly, cool, efficient, computer nerds of the century the Go Daddy is for you. They help with all your website needs.
www.godaddy.com
While this happens to even the best of them, these companies have an excellent track record demonstrating the psychological process of customer service involving reflective true listening, real empathy, ability to solve problems quickly and efficiently, asking questions, being assertive, and caring about the customer. Many of them act in a human manner with the interest in finding out the problem and how they can solve it with their knowledge and experience.
Here are a few of my favorites below:
1. Amazon
If you are looking for pure efficiency and lightening fast results then this is the place to come.
www.amazon.com
2. Go Daddy
Go Daddy are the most laid back, friendly, cool, efficient, computer nerds of the century the Go Daddy is for you. They help with all your website needs.
www.godaddy.com
3. Apple
There might not be much to be said about Apple's incredible power and knowledge. It would be a given that the customer service should measure up and it does...always.
www.apple.com
4. Citibank
While it may appear that I am favoring my bank, it's not the case as Citibank has proved to be an excellent customer service competitor. Citibank always provides excellence from a rep to a supervisor. They make you feel like your needs come first.
www.citibank.com
While it may appear that I am favoring my bank, it's not the case as Citibank has proved to be an excellent customer service competitor. Citibank always provides excellence from a rep to a supervisor. They make you feel like your needs come first.
www.citibank.com
5. Hilton
The Hilton customer service online makes one feel special and gives great hospitality no matter where the location.
www.hilton.com
The Hilton customer service online makes one feel special and gives great hospitality no matter where the location.
www.hilton.com
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